Terms and Conditions - LevelUp Escapes Escape Room Experience
Eligibility:
a. These terms and conditions apply to participants aged 18 years or above who book and participate in the LevelUp Escapes Escape Room Experience for two participants during off-peak hours.
b. Participants must leave a review on Google or TripAdvisor within 24 hours of completing the escape room experience to be eligible for the benefits mentioned in these terms and conditions.
Review Submission:
a. Participants must provide a genuine and honest review of their experience at LevelUp Escapes on either Google or TripAdvisor.
b. The review must be submitted within 24 hours of completing the escape room experience.
c. Reviews should not contain any offensive, inappropriate, or false content. LevelUp Escapes reserves the right to remove any review that violates these guidelines.
Benefits:
a. Participants who comply with the review submission requirements will be eligible to receive a discount voucher for future bookings at LevelUp Escapes.
b. The value and nature of the discount voucher will be determined solely by LevelUp Escapes and may vary from time to time.
c. The discount voucher is non-transferable, cannot be exchanged for cash, and must be redeemed within the specified period mentioned on the voucher.
d. The discount voucher cannot be combined with any other offers, discounts, or promotions.
Redemption:
a. Participants who are eligible to receive a discount voucher will be notified via the platform on which they submitted their review (Google or TripAdvisor).
b. Participants must present the discount voucher at the time of booking their next escape room experience at LevelUp Escapes to avail the discount.
c. The discount voucher can only be used for future bookings and cannot be applied to past or already confirmed bookings.
d. The discount voucher is subject to availability, and LevelUp Escapes reserves the right to apply restrictions on certain dates or time slots.
General Conditions:
a. LevelUp Escapes reserves the right to modify or terminate this promotion or these terms and conditions at any time without prior notice.
b. LevelUp Escapes is not responsible for any technical issues, delays, or failures that may prevent participants from submitting their reviews within the specified time frame.
c. Participants are responsible for ensuring that their reviews comply with the terms and guidelines of the respective review platforms (Google or TripAdvisor).
d. LevelUp Escapes may use the submitted reviews for promotional purposes, including but not limited to website content, social media posts, or other marketing materials.
By participating in the LevelUp Escapes Escape Room Experience and leaving a review on Google or TripAdvisor within 24 hours, participants agree to these terms and conditions.